RepliexIndia's First 360° D2C Growth OS
One platform.
Every function
your brand runs on.
From the first customer message to repeat orders — AI care, marketing, sales, logistics & analytics. All connected.
EVERYTHING IN ONE PLACE
Everything your brand runs on
Handle 300+ queries a day without a single support agent.
Customer Care
AI handles every customer query. 24/7, in any language.
WhatsApp, Instagram, Email & Calls — all automated. Returns, exchanges, order lookups — zero human agents needed.
Marketing
Reach every customer at the right moment.
WhatsApp campaigns, journey automation, audience segmentation. 90% open rates vs 20% email.
New Collection Launch
WhatsApp Campaign · Sent 2h ago
Sales
Recover revenue you're leaving on the table.
Abandoned cart recovery, COD confirmation, upsell flows. Runs automatically while you sleep.
Abandoned cart recovery · This month
₹47,200
recovered automatically
↑ +23% vs last monthLogistics
Returns and exchanges, fully automated.
Eligibility check → payment → Shiprocket pickup → AWB notification. Customer gets updates on WhatsApp automatically.
Order #8821 — Return Status
Order Placed
Return Initiated
Pickup Scheduled
AWB Assigned
Analytics
See exactly what Repliex is worth to your brand.
ROI dashboard shows cost saved, revenue recovered, resolution rate, and campaign performance — all in one place.
Delivered this month
₹2,14,000
Equivalent to 3 full-time agents
847
Conversations Handled
23
Carts Recovered
31
Returns Resolved
1.2s
Avg Response
THE RESULT
One platform.
Zero extra headcount.
100+ D2C brands already run their entire customer operation on Repliex.
See PlansAUTOMATION
Build any flow.
No code needed.
Drag-and-drop workflow builder lets you automate any customer journey. Returns, campaigns, COD confirmations — build it once, runs forever.
Trigger
New Order Received
Ask Question
Is this a COD order?
Condition
Customer replies Yes
Send Message
Confirm via WhatsApp
MARKETING
Know your customers
better than they know themselves.
Auto-segment into VIP, COD, repeat, new, inactive. Sync from Shopify. Target the right people with the right message.
ANALYTICS
See your return
on investment. Clearly.
Every rupee Repliex saves or earns for your brand is tracked. Cost saved vs agents, revenue recovered, satisfaction scores.
Delivered this month
↑ 34%₹2,14,000
Equivalent to 3 full-time agents
847
Conversations Handled
23
Carts Recovered
31
Returns Resolved
1.2s
Avg Response Time
What D2C brands say
PRICING
Simple, transparent pricing.
STARTER
For new D2C brands getting their first 500 orders/month
AI Customer Care
- ✓WhatsApp AI bot (2,000 msgs/mo)
- ✓Order queries, returns & exchanges
- ✓Multi-language replies (Hinglish)
- ✓Unified conversations inbox
- ✓Shopify order lookup
Logistics
- ✓Return flow automation (Shiprocket)
- ✓Razorpay payment link for returns
- ✓AWB tracking notifications
Analytics
- ✓Basic dashboard (30-day view)
- ✓Resolution rate & top queries
GROWTH
For scaling brands doing 500–5,000 orders/month
AI Customer Care
- ✓WhatsApp + Instagram + Email AI (10,000 msgs/mo)
- ✓Exchange flow automation (both AWBs)
- ✓Instagram DM + comment auto-reply
- ✓Smart email replies with order context
Marketing & Sales
- ✓WhatsApp campaign broadcast
- ✓15 pre-built journey templates
- ✓Abandoned cart recovery flows
- ✓COD order confirmation automation
- ✓Win-back & upsell campaigns
Automation
- ✓Visual workflow builder (drag & drop)
- ✓Multi-turn conversation flows
- ✓Condition branching & triggers
Contacts & Segmentation
- ✓Auto-segmentation (VIP, COD, repeat, new)
- ✓Shopify contact sync
- ✓CSV import, tagging, custom segments
Analytics
- ✓Full analytics dashboard
- ✓Campaign delivery & read rates
- ✓ROI & cost savings tracker
SCALE
For power brands doing 5,000+ orders/month — full brand OS
Everything in Growth, plus:
Calling & Voice
- ✓AI calling bot (19 languages, 24/7)
- ✓COD confirmation calls (auto-dialer)
- ✓NDR management calls
- ✓Unlimited messages/month
Loyalty & Retention
- ✓Post-purchase loyalty flows
- ✓Review & NPS collection automation
- ✓Repeat order nudge campaigns
Advanced Analytics
- ✓CSAT & NPS tracking
- ✓Revenue attribution dashboard
- ✓Channel-wise performance breakdown
Priority Support
- ✓Dedicated onboarding manager
- ✓Priority support (2hr response SLA)
- ✓Custom bot instructions setup
- ✓Quarterly strategy review call